Make a Claim

Our in-house claims specialist will work with you to provide guidance and support throughout your claim lifecycle.

Rachael Brafield

Claims Advisor

Get in touch:

+44 7561 114 973 rachael.brafield@christieinsurance.com

What we offer at Christie Insurance?

At Christie Insurance, we understand that making a claim can be a stressful time. That’s why we offer a dedicated in-house claims service, managed by our experienced claims specialist. From the moment you notify us of an incident to the final resolution, we’re here to guide and support you every step of the way.

We pride ourselves on delivering a knowledgeable, efficient and personalised service, making the process as smooth and stress free as possible so you can focus on what matters most: running your business.

Our Top Tips When Making a Claim

Our team are here to help you avoid common pitfalls

Act Quickly

In an emergency, act as though you are uninsured to minimise any loss. This may involve securing the premises or arranging emergency repairs. Once it is safe, contact our claims team before proceeding further.

Do Not Admit Liability

If you receive any communication from a third party or solicitor, relating to a potential claim against you, forward it immediately, unanswered, to our claims team. Never admit fault or make comments that could be construed as accepting responsibility.

Keep a Paper Trail

Wherever possible, gather and retain all relevant documents relating to the incident. This includes photographs, receipts, emails, reports and any other evidence that might support your claim. The more information we have, the quicker we can help resolve your claim.